| • | Analyze existing facility, review demographics
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| • | Observe and review entire operation and management in all departments
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| • | Hold discussions with the owner, manager and key personnel
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| • | Review Operational Income and Expense Statements for prior 2 years
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| • | Review labor cost and percentages to determine if labor cost is appropriate
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| • | Analyze marketing, advertising, bonus and commission schedules, menus, employee handbook, Business and Operational Plan and any other operational materials
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| • | Analyze extra services/sales in Car Wash, Detailing, Oil Lube and Customer Lounge |
| • | Determine if car wash is offering proper service, i.e. full service, exterior only or flex-service
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| • | Determine if new profit centers, additional services and sales may be added to property
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| • | Review cross-marketing of services to determine how improvements may be made
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| • | Review computer software and make recommendations to upgrade (if applicable)
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| • | Review existing competition within a 3 mile radius
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| • | Recommendations on how to: be more professional, market and operate more effectively, out perform the competition and encourage repeat and new business
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